[Special Economy=Eunji Kim]Ask anyone and he will tell you he has at least seen or used an Apple product.

But, now there are reports that one of America's most popular IT company has a problem regarding its refurbishment policies specifically here in Korea.

“There's something wrong with Apple's appliance repair service as seen by the high loss that results from it,”said Saenuri party Rep. Park Min-sik on Tuesday.

This loss is talking about how insurance companies have to, by mandatory, fork over a precise sum with a 800,000 won limit to users with a damaged, lost, or stolen i-Phones in Korea.

The customers do pay an smartphone insurance fee of three to five thousand won every month, but what insurance companies have to hand over to these folks is way larger than what they are paid.

In contrast from Samsung Electronics, Apple, stationed in Korea, has consumers unconditionally return their i-Phones, taking part in its refurbishment policy, consequently leading to the high amount to be paid by insurance companies.

Looking at the stats, the number of smartphone insurance registration has, in fact, increased from 2014's 616,000 cases to last year's 783,000 cases.

Korean consumers have paid for insurance from last January to November the amount of two-hundred eighty-six billion and two-hundred million won. On the other hand, the insurance companies gave two-hundred thirty-seven billion and seven hundred million won to them, in return, whenever there was a problem with their Apple products.

Although this amount is less than what customers pay, it is still 83% of that sum provided by users. This percentage is considered high, rather it should be much lower so that insurance companies can use the extra money to manage their firms.

“Apple's refurbishment policy in Korea does not repair the product,” said Rep. Park. “It means insurance companies have to pay a lot of money, to their disadvantage, in order for customers buy refurbished phones. This has to change.”